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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Larene Biles

September 1, 2023

5  out of  5 rating by Larene Biles
"Awesome customer service. Melinda is friendly, knowledgeable & always ready to help with anything you need. She's more like a friend than business associate."

Roy Swink

August 31, 2023

5  out of  5 rating by Roy Swink
"Melinda S. was extremely helpful and saved me quite a bit of money. Totally satisfied."

Bill Bellamy

August 16, 2023

5  out of  5 rating by Bill Bellamy
"Melinda is fantastic and takes excellent care of her clients"

Reba Walts

August 14, 2023

5  out of  5 rating by Reba Walts
"They are loyal to their customers. The personnel I deal with, Richard Kruger, Darla and Melinda are the best."

Neil Mcclendon

July 26, 2023

5  out of  5 rating by Neil Mcclendon
"These folks are absolutely the best at what they do!!! Seamlessly gets me what I need every time. Everyone at Richard Krugers office is very knowledgeable, honest and helpful. Wouldn’t want to do business anywhere else."

Eric Smith

July 10, 2023

5  out of  5 rating by Eric Smith
"The staff is friendly & very helpful"

Jennifer Miller

July 7, 2023

5  out of  5 rating by Jennifer Miller
"Melinda is amazing, she worked with us in doing quotes on our house and vehicles. There was absolutely no pressure to buy insurance at this office or company. Even though we did. She got us insurance cheaper than we were able to anywhere else. Yes that includes the little places that promise super low rates. She had no problem and was more than glad to get us a quote multiple ways. We are more than happy with our new policy! Very happy with our choice."

Trey Lowrance

May 30, 2023

5  out of  5 rating by Trey Lowrance
"Melinda is the best customer service agent in the world!! Richard Kruger state farm takes good care of us!"

Gary Patterson

May 23, 2023

5  out of  5 rating by Gary Patterson
"Melinda Stovall takes care of me at State Farm. Does a great job with my account. And is very quick at any changes I need. She us a valuable employee at State Farm"

Cristi McCuistion

May 2, 2023

5  out of  5 rating by Cristi McCuistion
"Melinda is amazing! She is so personable and thorough and gets the job done!"

Stacy McCraw

April 24, 2023

5  out of  5 rating by Stacy McCraw
"The staff have always been super friendly and helpful when I had questions or concerns. I would highly recommend. I've never had a problem with them."

William Mikeska

March 30, 2023

5  out of  5 rating by William Mikeska
"My agent Melinda , went out of her way for over a year and a half to satisfy my needs with insurance quotes before I was ever a State Farm customer . Her and her coworkers were more then friendly , curious, and helpful , in explaining and walking me through all my courage and options so that I Cleary understood all costs and detailed coverages. Now that I am a State Farm customer , Melinda continues to go out of her way to make sure I am more then satisfied with my policies and coverage as well as the price , with that same friendly and complimentary attitude that goes above and beyond any agent I ever had in my 42 years of having insurance ...they have made the change to State Farm a more then pleasant and professional change for the good in the best way possible Thanks to you Melinda and company Sincerely: William"

Kris Glynn

March 7, 2023

5  out of  5 rating by Kris Glynn
"Very friendly, and great service!!! They work with you on any plan you choose. Danielle walked me through my plan and my discounts, she also made sure I understood the StateFarm App"

Nazry Mustakim

March 7, 2023

5  out of  5 rating by Nazry Mustakim
"Melinda was great at explaining to me the coverage and my options and more importantly not pressure me to not get what I don't want or need. I got better coverage and a lower premium cost compared to my previous insurance at AllState. Melinda was friendly, patient and attentive to my concerns and needs. Thank you!"

Douglas Ratliff

February 27, 2023

5  out of  5 rating by Douglas Ratliff
"Melinda is very sweet and has been very helpful with my insurance needs. Thanks for all you do."

Brittany Duncan

February 27, 2023

5  out of  5 rating by Brittany Duncan
"Awesome customer service! Melinda made it super easy to switch providers and helped me get the best rates available. She was very kind and took the time to answer all my questions.I appreciate all the help. Thank you so much!"

Dena Law

February 22, 2023

5  out of  5 rating by Dena Law
"Melinda, State Farm rep provided exellent customer service and kindly detailed and explained all coverages. Very competitive pricing! Highly recommend!"

The M’s

February 21, 2023

5  out of  5 rating by The M’s
"Such a great group of people in this office. Customer service and quick to answer the phone (never an automated recording on the other end) means a lot these days! Y'all have been wonderful to work with. Thank you!"

Flo Morales

February 3, 2023

5  out of  5 rating by Flo Morales
"Darla and Melinda are amazing so happy to be with State Farm"

Elizabeth Sandoval

February 2, 2023

5  out of  5 rating by Elizabeth Sandoval
"Melinda was wonderful. She helped saved me money on my auto insurance by switching brom Allstate to State Farm. She was very knowledgeable and offered several options to save me money."

fix n flip Northwest Construction Services

January 20, 2023

5  out of  5 rating by fix n flip Northwest Construction Services
"Danielle and Melinda are super professional the best!!!!!!"

Ziggy Zielinowski

January 11, 2023

5  out of  5 rating by Ziggy Zielinowski
"Excellent customer service and pricing ."

Landria Zackery

December 27, 2022

5  out of  5 rating by Landria Zackery
"Thank you Miss Darla for putting an exclamation mark on my day! I really didn't want to go through the hassel of dealing with an "insurance company", but I got what i needed done in less than 6 minutes. How sweet is that? Rhetorical question, it's the sweetest. All the thumbs up"

Cheri Coulon

December 23, 2022

5  out of  5 rating by Cheri Coulon
"Richard Kruger and his staff are so wonderful. They are knowledgeable in all kinds of insurance, very fast to respond to any of my inquiries and personable in all their actions. I highly recommend them."

Kitty Naydenoff

December 14, 2022

5  out of  5 rating by Kitty Naydenoff
"We recently moved to Texas. Melinda has been extremely helpful, knowledgeable and professional with all of our insurance needs. I highly recommend Richard Kruger’s office with State Farm Insurance!"