State Farm® Insurance Agent Richard Kruger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Hernandez
September 5, 2024
5
out of
5
rating by Elizabeth Hernandez
"I called Richard Kruger site on multiple occasions and every time I was greeted with professional and polite service, Ms. Melinda is a very knowledgeable agent and was patient with me, she broke down anything I didn’t understand. I am very happy I found this team and grateful for the time and efforts Ms. Melinda dedicated to helping me. Thank you again!"
Roger Guzman
August 22, 2024
5
out of
5
rating by Roger Guzman
"Kristian helped me and she is such a pleasure to work with. She took care of me and my family! I cant thank her and her team enough 😃 I highly recommend."
We responded:
"Thank you for the wonderful review, Roger! We are so happy that you have joined our family of customers! Kristen does a fine job for my agency! We are glad to have her as a part of our team to help all our current and future customers. We appreciate your business and look forward to helping you protect what's important to you for many years! Please reach out to us with any questions/needs that you may have. Richard"
deanna mancuso
August 14, 2024
5
out of
5
rating by deanna mancuso
"Wonderful experience and amazing help by Leslie! Looking forward to this move to Texas. Highly recommend this office and State Farm."
We responded:
"Thank you for the great review, Deanna! Leslie is a great part of our team here at Richard Kruger State Farm! I am looking forward to meeting you soon. Please reach out to us any time we can be of assistance. And come by to meet us in person if you can please. Thank you for placing your trust in my agency and in State Farm! We look forward to taking good care of you and your insurance and financial needs far into the future! Richard"
Ivoryanna Carter
July 31, 2024
5
out of
5
rating by Ivoryanna Carter
"Super KIND, fast , reasonable, and over all great customer service! I’m happy with the experience being my first time using State Farm. Thanks"
We responded:
"Good morning, Ivoryanna! Thank you for the great review! Melinda is great to work with, so thank you! We try to make doing business with us as easy as possible. If you are ever near our office, we would love to have you stop by to meet all of my team. We are looking forward to helping you with all your insurance and financial services needs! Thank you for your business and your trust in us and State Farm! "
Stacy Fikes
July 9, 2024
1
out of
5
rating by Stacy Fikes
"It’s been a little over 3 weeks since I filed a claim. I was sitting at a light, stopped and was hit from behind. Just only had my car 45 days and my license plate was barely on 24 hours. Bumper is scuffed and now my paint clear coats is gone. Have called a couple of times and nothing. Would have also expected some type of direction, action plan for resolution. Especially, since it was not my fault. Damages are not that minimal , but to me it’s a lot."
We responded:
"Stacy, we have returned your calls and left several voicemails for you, I apologize that we have been unable to connect. Although you are not a customer of Richard Kruger State Farm, and we are unable to handle your claim, my team and I would still be more than happy to provide you with some guidance. - Richard"
John Lewis
July 1, 2024
5
out of
5
rating by John Lewis
"Very helpful in getting my insurance set up. Very competitively priced for auto and renters insurance."
We responded:
"Thank you for the 5 Star review John! I appreciate your kind words and for placing your trust in State Farm and our agency. When you have a chance to stop by and meet our entire team, please do! We appreciate your business! I am happy that you had a good experience with us, my goal is for us to be very easy to work with! Richard"
Lawrence Wolfe
June 18, 2024
5
out of
5
rating by Lawrence Wolfe
"Melinda Stovall, did a great Job. She search and found discounts, and got me a great quote to start my policy."
We responded:
"Thanks for the great review Lawrence! Melinda does a great job and our goal is to get you every discount you qualify for! We are excited to have you as a part of our State Farm family! I am looking forward to visiting with you soon! Thank you for trusting us for your insurance and financial needs! Richard"
Nancy French
June 1, 2024
5
out of
5
rating by Nancy French
"Richard Kruger & Kristen Turner are great to work with ... good office ... great service"
We responded:
"Thank you for the super review Nancy! We are so glad you are pleased with our office. I’m especially pleased that you enjoyed working with Kristen! Please stop by when you have time, and meet my entire team. Our plan is to be very easy to do business with and take great care of our customers!!"
Charles Purifoy
May 11, 2024
5
out of
5
rating by Charles Purifoy
"Very much satisfied with the quality of service I received from nick today. Easy to talk to and always willing to help. I think we have a winner folks.💪💪"
We responded:
"Thank you so much for the great review Charles!! We do our best to be easy to do business with! I am very happy that Nic was good to work with!! Please stop by to meet him in person and meet me and my whole team. We are excited to be able to take care of your insurance and financial services needs. Thank you for your business! Richard"
Stephanie N
May 9, 2024
5
out of
5
rating by Stephanie N
"I was calling around for quotes and was on hold with other companies for 10+ minutes and was told they would call me back. After looking on google I saw this office was open early and decided to call. Immediately got to speak with someone and got a quote from Nick. He had great costumer service and gave me a quote within minutes. He offered other services to help bundle and save money on my auto policy. Thank you nick for helping us in our first car purchase. And thank you to the other ladies that helped us as well."
We responded:
"Thanks for a great compliment Stephanie! Nic and my team are always looking to help our customers get a great deal! We love to protect our customers with the great products that State Farm offers. Thank you for reaching out to us. If you are ever near, please stop in and meet everyone in our office. We are super happy to have you join our agency family! Congratulations on your first car purchase! Give us a call any time you have questions or need assistance. We are open from 8:30-5:00 M-F. Thank you for placing your trust in my agency and in State Farm! Richard"
Johan Venter
May 7, 2024
5
out of
5
rating by Johan Venter
"Nick was very helpful in every way possible. I had a great experience and would recommend him anytime. Very friendly service. Thank you Nick.!!"
We responded:
"Thank you for the great review Johan! We are excited to have you as a part of our agency family! Thank you for the kind words regarding Nic! We love to hear that our customers have great experiences with us! If you are ever in our area, please stop by and meet all of our team. We do our best to be "easy to work with"! Please don't hesitate to call any time you have questions or need assistance. Thank you for your business! Richard"
Kristen Nieves
May 7, 2024
5
out of
5
rating by Kristen Nieves
"Over the years, have bounced around so many insurance companies, but I think I have my glass slipper. Not only were the rates very reasonable, Melinda was a sweet hearts. She made sure that she worked with me to reach my goal yet make sure I was still protected, Melinda answered every questioned. If you are thinking about switching do it and just got with Melinda they made me feel like family and I don't think I will go anywhere else."
We responded:
"Thank you Kris! What a wonderful review! I really appreciate that you took the time to do the review, because that is exactly what we want to do for our customers and future customers. Melinda does a great job. We want to take care of you and your loved ones! Please come visit us any time we can help or give us a call. Thank you for your business and your great vote of support! We are happy you are a part of our family of State Farm customers and with our agency in particular! Thank you for your business! Richard"
Ryan Klunk
April 30, 2024
5
out of
5
rating by Ryan Klunk
"Nic was extremely professional and helpful to me. He helped my wife and I save $150 on our auto rate."
We responded:
"Thank you for the great review Ryan! It is always good to hear when we can help save you money AND get you great coverage with a great company! We are excited to have you as a part of our State Farm family here at Richard Kruger State Farm. If you are ever in the area, please stop by and meet our entire team. We are looking forward to serving you and your family! Thank you for your business! Richard"
Charlie Douglas
April 30, 2024
5
out of
5
rating by Charlie Douglas
"Love our insurance company and policies State Farm has helped us out since we needed insurance after our other insurance place closed down and didn’t give us any warning. We appreciate everyone at Richard’s office and we will continue to keep our insurance with them!"
We responded:
"Thank you so much for the great review Charlie! We are super happy to have you and your family as a part of our insurance family! It is our pleasure to take care of your insurance and financial needs! Please give us a call anytime we can be of assistance to you and please come by when you can. I appreciate your trust in State Farm and the Richard Kruger State Farm agency!! Richard"
Tiny Tee
April 25, 2024
4
out of
5
rating by Tiny Tee
"Melinda was very informative. Her customer service & agent skills representing State Farm was very professional like back in the day when you spoke to someone who listened & gave you information that is best for you & your family. Calm cool & collective not trying to convince you to buy. Thank you again Melinda I would recommend you any day!!!!!!!!!!! 😊😊😊"
We responded:
"Thank you Tiny! Melinda is a great part of our team and loves her work. We all love to make sure we are here for our customers when you need us! I appreciate your trust in State Farm and the Richard Kruger State Farm agency. Come visit us when you can! Richard"
Chloe Greuel
April 3, 2024
5
out of
5
rating by Chloe Greuel
"Melinda has always been very helpful and patient and always friendly 🙂 with a smile and can answer any question you may have!"
We responded:
"Thank you for the great review, Chloe! Melinda is a super member of our team and we are proud to have her with us. Thank you for placing your trust in State Farm and in the Richard Kruger State Farm agency. We want to be easy to do business with! We appreciate your business! Richard"
Luke Moore
March 22, 2024
5
out of
5
rating by Luke Moore
"I had a great experience with Nic! I called up and needed insurance for my vehicles and property and he had me all fixed up at a great rate in less than an hour. Thank you guys for the great service!"
We responded:
"Thanks for the super review, Luke! Nic and the rest of my team really try to be easy to do business with! Thank you for confirming that! If you are ever in our neighborhood, please stop by and meet our entire team. We are looking forward to taking care of you and all your insurance and financial services needs. Thank you for trusting State Farm and my agency for your needs! We appreciate your business! Richard"
Victoria Melendez
March 1, 2024
5
out of
5
rating by Victoria Melendez
"It's so rare to receive the personal touch in this day and age. My agent/representative is knowledgeable, professional and caring. Highly recommend!"
We responded:
"Thank you for the great review, Victoria! Melinda is great to work with and I am proud to have her as a huge part of my team here at Richard Kruger State Farm. We love to help our customers and prospects make good insurance decisions by making sure you know all your options, then can make the best decision for you and your family. We sincerely appreciate your business and look forward to working with you far into the future! Richard"
Bennie Anderson
February 15, 2024
5
out of
5
rating by Bennie Anderson
"Excellent service and friendly staff"
We responded:
"Thank you for the great review Bennie! We always strive to be easy to do business with. We like to view our customers as a part of our family and we are glad you are a part of our family! Please give us a call anytime you might have questions about any of the Insurance and Financial Services policies we offer. We are here for you! Thank you for your business! Richard"
Lisa Pulley
February 6, 2024
5
out of
5
rating by Lisa Pulley
"Hands down the best deal ever on insurance! Super caring and helpful in trying to save you every dollar possible."
We responded:
"Thank you, Lisa, for the wonderful review! We want to be easy to do business with and make sure you know all the options available to you to protect you and your family! When you have time to stop by our office, we would all love to get to meet you in person! Thank you for your business! Richard"
DKAML05
January 24, 2024
5
out of
5
rating by DKAML05
"HIGHLY RECOMMEND!! Darla has been a DREAM!! LOVE my new agent!! They make everything so EASY!!! THANK YOU!!!"
We responded:
"Thank you for the wonderful review Diann. I am super proud of my team and Darla is an integral part of the team! We are really happy to have you as a part of our State Farm family! Please don't hesitate to stop by and visit with us whenever we can be of service! Thank you for your business! Richard"
Yolonda McDowell
January 22, 2024
5
out of
5
rating by Yolonda McDowell
"Melinda was very kind. She provided quotes over the phone and sent them to my email as requested. Very patient! I would definitely recommend Melinda to anyone seeking car insurance and great customer service!"
We responded:
"Thank you for the great review Yolanda! Melinda is a great part of our team here at Richard Kruger State Farm Insurance. She does a super job of explaining coverages and offering options we have available. We want our customers to be fully educated about the products and services we offer so that when the unexpected situation happens, they will have the right protection in place. If you ever have time to stop by our office and meet Melinda and the rest of our team in person, we would love to meet you. Please don't hesitate to give us a call with any questions you might have as you make decisions. Thanks again for the great review! Richard"
Kevin Williams
January 16, 2024
5
out of
5
rating by Kevin Williams
"Great Agent and Office"
We responded:
"Hi Kevin! Thank you for the very nice review and compliment! We appreciate your trust in State Farm and in our office! When you have time to stop by our office and meet all of our team, please do. Thank you for your business! Richard"
Della Mckee
January 12, 2024
5
out of
5
rating by Della Mckee
"Melinda has been amazing! We talked months ago and she just stayed with me, not pushy, just so helpful! She answered all my questions and help me through this process. Gave me the best quote and honestly help me until I had all the answers I needed! I would recommend her and this company to everyone!"
We responded:
"Thank you so much for the great review Della! I really appreciate your kind words. Melinda does a great job and we are very proud of her and the rest of our team! We try very diligently to be "easy to do business with" and we always want to make sure our customers and prospects understand how we can help them in the areas of auto, home, renters, life and all the other products we offer. Please stop by our office when you have time to meet Melinda and all of our team. We are glad you are a part of our family! Richard "
Cassie M
January 11, 2024
5
out of
5
rating by Cassie M
"I’ve had State Farm for years for home and auto. Their customer service is the best, especially when working with Melinda."
We responded:
"Hello Cassie! Thank you for the great 5 Star review! We are super proud of Melinda, and we really strive to be the best around with our service. We really love to take care of our customers and be there when you need us. Please stop by to visit sometime and meet the rest of our team!"