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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ken Givens (Payments Expert)

March 11, 2023

5  out of  5 rating by Ken Givens (Payments Expert)
"Richard is a well versed expert on life insurance needs. With his knowledge and years of experience, coupled with his compassion to help people, I highly recommend him"

Kris Glynn

March 7, 2023

5  out of  5 rating by Kris Glynn
"Very friendly, and great service!!! They work with you on any plan you choose. Danielle walked me through my plan and my discounts, she also made sure I understood the StateFarm App"

Nazry Mustakim

March 7, 2023

5  out of  5 rating by Nazry Mustakim
"Melinda was great at explaining to me the coverage and my options and more importantly not pressure me to not get what I don't want or need. I got better coverage and a lower premium cost compared to my previous insurance at AllState. Melinda was friendly, patient and attentive to my concerns and needs. Thank you!"

Douglas Ratliff

February 27, 2023

5  out of  5 rating by Douglas Ratliff
"Melinda is very sweet and has been very helpful with my insurance needs. Thanks for all you do."

Brittany Duncan

February 27, 2023

5  out of  5 rating by Brittany Duncan
"Awesome customer service! Melinda made it super easy to switch providers and helped me get the best rates available. She was very kind and took the time to answer all my questions.I appreciate all the help. Thank you so much!"

Dena Law

February 22, 2023

5  out of  5 rating by Dena Law
"Melinda, State Farm rep provided exellent customer service and kindly detailed and explained all coverages. Very competitive pricing! Highly recommend!"

The M’s

February 21, 2023

5  out of  5 rating by The M’s
"Such a great group of people in this office. Customer service and quick to answer the phone (never an automated recording on the other end) means a lot these days! Y'all have been wonderful to work with. Thank you!"

Flo Morales

February 3, 2023

5  out of  5 rating by Flo Morales
"Darla and Melinda are amazing so happy to be with State Farm"

Elizabeth Sandoval

February 2, 2023

5  out of  5 rating by Elizabeth Sandoval
"Melinda was wonderful. She helped saved me money on my auto insurance by switching brom Allstate to State Farm. She was very knowledgeable and offered several options to save me money."

fix n flip Northwest Construction Services

January 20, 2023

5  out of  5 rating by fix n flip Northwest Construction Services
"Danielle and Melinda are super professional the best!!!!!!"

Ziggy Zielinowski

January 11, 2023

5  out of  5 rating by Ziggy Zielinowski
"Excellent customer service and pricing ."

Landria Zackery

December 27, 2022

5  out of  5 rating by Landria Zackery
"Thank you Miss Darla for putting an exclamation mark on my day! I really didn't want to go through the hassel of dealing with an "insurance company", but I got what i needed done in less than 6 minutes. How sweet is that? Rhetorical question, it's the sweetest. All the thumbs up"

Cheri Coulon

December 23, 2022

5  out of  5 rating by Cheri Coulon
"Richard Kruger and his staff are so wonderful. They are knowledgeable in all kinds of insurance, very fast to respond to any of my inquiries and personable in all their actions. I highly recommend them."

Kitty Naydenoff

December 14, 2022

5  out of  5 rating by Kitty Naydenoff
"We recently moved to Texas. Melinda has been extremely helpful, knowledgeable and professional with all of our insurance needs. I highly recommend Richard Kruger’s office with State Farm Insurance!"

Lovinda Beal

November 4, 2022

5  out of  5 rating by Lovinda Beal
"Professional, pleasant, responsive -- easily a ***** (Five Star) review! Melinda is great."

James Brosius

October 6, 2022

5  out of  5 rating by James Brosius
"Danielle was very helpful in getting me the coverage I needed without breaking the bank. I recommend them if you need coverage."


September 22, 2022

5  out of  5 rating by Vyserage
"This is one of the best insurance offices I've ever signed up at. Everyone here is friendly, helpful, and very knowledgeable. I've now been a member here for more than 4 years."

Lee Willars

September 8, 2022

5  out of  5 rating by Lee Willars

Ruben Mata

September 7, 2022

5  out of  5 rating by Ruben Mata
"From Day 1, Melinda Stovall in Richard Kruger's Woodway office has been dynamite! She does so much of the leg work that other insurance co's simply don't. That's customer service at its best! As long as Melinda is there, I will be a State Farm customer! Thank you!!!"

gilbert mendoza

September 1, 2022

5  out of  5 rating by gilbert mendoza
"Darla you've become quite the go-to person with our insurance concerns and questions. One very important factor for us is customer service and you have always provided us with superb customer service. Please know we appreciate you very much. We highly recommend this State Farm office for all your insurance needs. Sincerely, Gilbert & Martha Mendoza"

Grace Wallum

August 9, 2022

5  out of  5 rating by Grace Wallum
"I have been with the same insurance company for over 15 years... and was very skeptical about switching but I am so glad I did! After watching my rates steadily climb each year and more recently here in the last few months I finally decided it was time to shop around. (Especially now that I will be adding my teenage son and his sports car) Melinda has been so amazing and very patient with me, Not only that but she saved us so much money!! More than I was expecting. She also saved me time and frustration of contacting numerous agents and requesting multiple quotes! She reviewed our needs, identified several gaps in our current coverage, and ensured that we had the coverage we needed at a very affordable price! I would HIGHLY recommend them to anyone!"

mary perez

August 1, 2022

5  out of  5 rating by mary perez
"Richard and all his staff have always been very helpful and friendly. They definitely know how to take care of their customers!!"

Sharon Cox

July 6, 2022

5  out of  5 rating by Sharon Cox
"Melinda was awesome! She explained and was very informative on what we needed on Auto and home insurance! Highly recommend!"

Shannon Speerbrecher

July 6, 2022

5  out of  5 rating by Shannon Speerbrecher
"Richard is who you want for your insurance. He does it all. Life, home, auto. Talk to Richard."

Thomas Whelchel

July 6, 2022

5  out of  5 rating by Thomas Whelchel
"Richard is very compassionate and is willing to work with you to find the best policy for you!"